Below are our common policies and information requested.
If you have other questions, please just send it to scbbr24@gmail.com.
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Exchanges + Returns
Can I exchange my order?
Yes, you can exchange your order under the following circumstances:
Merchandise must be in ORIGINAL condition with tags still attached.
We allow 3 days exchange for STORE CREDIT ONLY.
Merchandise must be in ORIGINAL condition with tags still attached.
We allow 3 days exchange for STORE CREDIT ONLY.
Order Processing
How long will it take for orders to be processed?
All orders will be processed within 1-3 business days after payment has been processed.
How long will the shipping take for my order?
Orders will be shipped out which will be followed with your tracking information.
Flat rate shipping for orders under $100 are as follows:
STANDARD SHIPPING: $10 5-9 business days
TWO-DAY SHIPPING: $20: 2-3 Business Days
OVERNIGHT SHIPPING: STARTING AT $30: 1 Business Day
Flat rate shipping for orders under $100 are as follows:
STANDARD SHIPPING: $10 5-9 business days
TWO-DAY SHIPPING: $20: 2-3 Business Days
OVERNIGHT SHIPPING: STARTING AT $30: 1 Business Day
Can I pick-up my order?
Yes, we offer local pickup at checkout, in the cHeckout section select local pickup or shipping.
Email confirmations will be emailed. Once confirmed you have 48 hours to pick up your Chic order - NO EXCEPTIONS!
Email confirmations will be emailed. Once confirmed you have 48 hours to pick up your Chic order - NO EXCEPTIONS!
What are the hours available for pickup?
We are open Monday through Friday from 11AM - 6PM and Saturday 10AM through 2PM.