Frequently Asked Questions

Below are our common policies and information requested.
If you have other questions, please just send it to scbbr24@gmail.com.

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Exchanges + Returns

Yes, you can exchange your order under the following circumstances:
Merchandise must be in ORIGINAL condition with tags still attached.
We allow 3 days exchange for STORE CREDIT ONLY.

Order Processing

All orders will be processed within 1-3 business days after payment has been processed.
Orders will be shipped out which will be followed with your tracking information.
Flat rate shipping for orders under $100 are as follows:
STANDARD SHIPPING: $10 5-9 business days
TWO-DAY SHIPPING: $20: 2-3 Business Days
OVERNIGHT SHIPPING: STARTING AT $30: 1 Business Day
Yes, we offer local pickup at checkout, in the cHeckout section select local pickup or shipping.
Email confirmations will be emailed. Once confirmed you have 48 hours to pick up your Chic order - NO EXCEPTIONS!
We are open Monday through Friday from 11AM - 6PM and Saturday 10AM through 2PM.
Unable to find satisfactory answers ? Contact Support